Privacy policy

Last updated: October 13, 2026

This Privacy Policy explains how DUDS DIVE LLC (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://dudsdive.shop (the “Site”).

Information We Collect

  • Information you provide: Name, billing address, shipping address, email address, phone number, and any messages or communications you send to us.

  • Order information: Items purchased, order history, and payment confirmation. We do not collect or store your full payment card details; payments are processed securely by our third-party payment gateways.

  • Device and usage information: IP address, browser type, device details, pages viewed, time spent on pages, and interaction data collected through cookies and tracking technologies.

How We Use Your Information

  • To process, fulfill, and deliver your orders, manage payments, and handle returns.

  • To communicate with you regarding your orders and provide customer support.

  • To prevent fraud and ensure the security of our store.

  • To optimize and improve our Site functionality and customer experience.

  • To send promotional updates, strictly when you have explicitly consented. You can unsubscribe at any time via the link in our emails.

Legal Bases (UK and EU Customers)

We process your personal data under the following legal bases:

  • Performance of a contract: To fulfill and deliver your orders.

  • Legal obligations: To comply with accounting, tax, and reporting rules.

  • Legitimate interests: To secure our platform and prevent fraudulent activity.

  • Consent: For marketing communications and non-essential cookies.

Sharing Your Information

We only share personal data with trusted service providers necessary to operate our business:

  • E-commerce hosting and backend platforms (Shopify)

  • Payment service providers

  • Shipping and logistics carriers

  • Analytics and marketing tools (such as Google), subject to your cookie preferences

We do not sell your personal data.

International Data Transfers

Your information may be transferred and processed in the United States and other jurisdictions. We ensure adequate protection through standard contractual safeguards.

Data Retention

We retain your order details as long as necessary to satisfy the purchase agreement and satisfy mandatory tax and accounting record-keeping laws.

Your Rights

Depending on your jurisdiction:

  • UK & EU Residents: You hold the right to access, rectify, delete, or restrict processing of your data, data portability, and the right to lodge a complaint with your local data protection authority.

  • California Residents (CCPA/CPRA): You have the right to request details on personal information collected, request deletion, and opt out of behavioral advertising sharing.

  • Canadian Residents: You have the right to access and correct personal data under PIPEDA.

To exercise your privacy rights, contact us at contact@dudsdive.shop.

Children’s Privacy

Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal data from minors.

Contact Information

DUDS DIVE LLC

407 S St Clinton, MO 64735-2227, United States

Email: contact@dudsdive.shop

Phone: +1 908-386-3698